Information Center

• The Branch will deliver the completed product to you based on the delivery method you selected when placing the order. It will include the product documents (Commitment, Policy, Title Search Report, etc.) and supporting files (document hard copies and/or import data files).

If you used DoubleTime, the product documents and supporting files will be emailed or Propel to you based on your selection. The FPX file will be delivered directly to DoubleTime’s Status module and will be ready for import.

If you used a service integration through Closing Market, Closers’ Choice or DisplaySoft, the completed product will be delivered back through the service integration directly into your closing software. The most common methods for delivery are Email and Propel delivery.

All completed orders, regardless of the system used to place the order and delivery method selected, will be available to pick up securely using the Web Order Entry interface on www.thefund.com under the “Recent Orders” or “All Orders” tabs. The completed product and supporting files can be viewed and downloaded from the Documents tab.

NOTE:

• If DoubleTime was used to place the order, the Fund Data File (.fpx) will automatically be requested and sent back to DoubleTime’s Status Module, allowing you to import the data by clicking the “New/Import” button. All other supporting files included with the order will be sent via the method selected when placing the order. The data file will not be emailed, sent via Propel or be available via the Web Order Entry interface.
• If the Web Order Entry interface was used and a Fund Data File (.fpx) was requested, it will be emailed or sent via Propel and be available in the Web Order Entry interface when the product is completed. The data file must be saved to the PC before it can be manually imported from DoubleTime’s File menu.

For further questions on ordering Fund Branch Products, you may contact the Fund’s Help Desk at 1-800-421-9378.

Yes and No. The answer to this is dependent on how the order was originally placed.

• If you used the Web Order Entry interface on thefund.com to place the order, you may request a change of the import file format. This can be done by creating a Note from the File Summary window after looking up the recent request or by calling or emailing the branch that is processing your order.
• If you utilized a specific closing software integration to place the order, the import file format will be set to the same closing software type. This is to prevent the incorrect file format from being sent back to your closing software. If for any reason you must change the import file format to be different from the closing software used to place the order, it is best to create a new request in the correct closing software and reference the original order number and the circumstances behind the change in the “Special Instructions/Comments” field of the order form. The Fund’s Branch can then take the appropriate actions to send the data to you in the correct format.

Yes, The Fund is integrated with multiple closing software packages and can also provide you with a number of different file formats that can be imported manually.

• DoubleTime – If you place your order through DoubleTime’s Branch Product Order wizard (available in version 6.0.4 and higher), the .fpx file will automatically be sent back to the application and can be imported from the Order Status module with a single click. If you used the Web OE interface to place your order, you may select the “Include FUND (.fpx)” option under the “Ancillary Products” section of the form. When the branch product is completed, the .fpx file can be emailed or sent via Propel to you so that it can be imported into DoubleTime manually.
• Closers’ Choice – If you use Closers’ Choice, you can place and receive orders through a new service integration by clicking on the “Title Search” button on the “Closers’ Link Services Gateway toolbar and then selecting “The Fund” from the list of providers. When the product is completed and delivered back to you, it will appear on the Title Search Request window and you may select the “Refresh” button to import the data from The Fund into your Closers’ Choice file.
• DisplaySoft – If you use DisplaySoft, you can place and receive orders through a new service integration accessible by clicking on the “Connections” button on the left menu.   If you use the legacy version of DisplaySoft, you can place your order using the Web OE interface and select the “Include DisplaySoft (.pxt)” option under the “Ancillary Products” section of the form. When the branch product is completed, the .pxt file will be emailed or sent via Propel to you so that it can be imported into DisplaySoft.
• LandTech – If you use LandTech, place your order using the Web OE interface and select the “Include XML (.xml)” option under the “Ancillary Products” section of the form. When the branch product is completed, the .xml file will be emailed or sent via Propel to you so that it can be imported into LandTech.
• RamQuest – If you use RamQuest and placed your order through closing market, the data will be available ,  
• SoftPro – If you use SoftPro (Enterprise edition) you can place your order using the Web OE interface and select the “Include SoftPro (.pxt)” option under the “Ancillary Products” section of the form. When the branch product is completed, the .pxt file will be emailed or sent via Propel to you so that it can be imported into SoftPro.

• You can go to thefund.com and access the Order Branch Products link from the Launch Center. From there, you will be able to launch the Branch Product interface that allows you to place orders, see previous order requests and their status, and securely retrieve completed products and supporting documents.
• If you use DoubleTime, you can access the Branch Product Order Entry wizard within the application. This will streamline the order process by utilizing Closing File information to automatically populate all the necessary fields to place an order. Access it by clicking on the “OE” icon on the primary toolbar.
• If you have ATIDS XE/Web ATIDS, you may access the Order Branch Products module within the application to place your order. This will link you to the same order interface that can be accessed through thefund.com under the Order Branch Products link in the Launch Center.
• If you use RamQuest, request to have the “Closing Market” module added. You may then submit a “partner request” for The Fund. That will allow you to submit order requests and receive data and documents through the Closing Market interface.
• If you use Closers’ Choice, you can place and receive orders by selecting the “Title Search” button on the Closers’ Link Services Gateway toolbar and then selecting “The Fund”.
• If you use DisplaySoft, you can use the service integration with The Fund to place and receive orders by selecting the “Connections” option on the left menu.
• If you use a different closing software package than mentioned above, you can go to thefund.com and access the Order Branch Products link from the Launch Center to place your order.